Read what our customers are saying


"I thought I would send a quick message to you for an Excellent job well done!

Your installers were very friendly, quick and polite. They had no problem with me watching what they were doing and asking questions, although I didn't want to annoy them.

The doors look Great, the neighbors have positively commented on them and the installers were superb.

Thanks again!

Regards,"

- Allan Archibald



"I really want to thank you for your excellent service and a big thank you to John Mondino. He is such a wonderful, knowledgeable guy. Jairo, the installer, did a great job and the installer who came to fix the handle was really nice. Overall we want to thank your whole team for doing an amazing job on our garage door. It looks beautiful and working with you guys gave us such peace of mind."

Nirdeep Dhandwar



"I just wanted to give you some feedback about your service. The woman I spoke to over the phone was helpful and pleasant. I was also extremely impressed with the technician who came to my house today for a minor repair on my manual garage door. He was very efficient, knowledgeable and friendly. I learned new things about my garage door.

Thanks for sending him!"

Suzanne



"Thank you very much for the job your company did yesterday at my house. I am very pleased with the quality of the work done by your technician, yours and his attitude to the customers and your willingness to do a job as fast as possible to customer satisfaction.

I had very good experience dealing with your company and will recommend your company to all my neighbours and friends.

Thank you again.

Yours truly,"

Ilia Voloh



"This is just a quick note to say how impressed my wife and I are with the service you provide. Our daughter bumped her car into our garage door...and it cracked the wood panel. The Service Department was a delight to deal with and our door was quickly repaired. The gentleman who installed the new panel was also friendly and efficient. The door works better than it did when it was new.

Thanks very much for your help.

Best regards,"

Craig Penney



"I wish to thank you and the Altwood Garage Doors Ltd. for sending the technician to our home today to replace our yellowing garage door windows. It now looks just as it did when the door was new.

It certainly is nice to know that there are still very nice attentive people in the business world.

Again many thanks,"

Lorne and Eleanor Punshon



"On behalf of the Baywood Napa Valley #4 job site.

We would like to take time out to THANK YOU for helping us in these very trying times to provide top notch customer service.

The service/installation department has been excellent in turnaround time and getting the job done.

The fellows that came out to either install or do the service are always very helpful and courteous.

Again, Thank you from our Team to yours."

Darryl, Theresa



"Yesterday morning we called on your company to repair a broken spring and cables on our garage door. Without spring assistance, we couldn't open the garage door to get the car out. The person answering the phone promised to do her best to get a service person to come by in the afternoon. Within an hour a serviceman showed up at our house to manually open the garage door allowing us to get the car out.

Early this morning another serviceman came to replace the broken cables and spring. The bill included amounts for the replaced parts and his labour without charging anything for the time spent by the first serviceman.

We are impressed with the service your company provides. The staff we have come in contact with are friendly, courteous and eager to help. We greatly appreciated your thoughtfulness of sending a serviceman to enable us to retrieve the car from the garage.

We recommend your company to anyone seeking services you offer.

We thank you for your assistance.

Sincerely,"

George and Marianne Bichsel



"Thank you to the management and staff of Altwood Garage Doors Ltd for the professional manner and attitude in handling our garage door problem."

Bob and Eleanor Coyle



"I am writing you today to express our happiness with the look, installation, and quality of the garage door supplied by Altwood. The installation team was very personable, respectful of the site, and moved quickly and efficiently to get the job done in a surprisingly short amount of time. The workmanship is second to none and the door looks absolutely fantastic. The project created a number of challenges in that it was 1.5hrs away from Toronto and more importantly, the door being a very rare size of 17ft wide. It is a true testament to the professionalism and capability of a company when they are to seamlessly able to work with variables like this, against the norm, and delivery a quality product without issue.

I will not hesitate to work with you again and will be sure to recommend you accordingly.

Regards,"

Steven Lupo



"I wanted to say a big Thank You!!! Your assistance was most appreciated."

Brent Joseph



We wanted to thank you for the prompt and excellent customer service we received from your company when my Uncle John's garage doors were vandalized on July 31, 2012.

We really appreciate you taking the time to go out and inspect the safety of the door, having your repairman come by and get into the garage for us, and then to have the door so quickly replaced by your installers. Your office staff's communication with us regarding this installation also worked very efficiently.

We were particularly impressed with your installers' patience in making sure that any scratches on the front of the door were touched up with the same colour paint. It was also nice of them to leave us the remaining touch up paint, just in case we needed it later. The door looks great, and we are really pleased with the effortless way this whole unfortunate incident was handled by you and your people.

We will keep you in mind, and will not hesitate to recommend your company to any of our friends and family that may require your services. Thank you once again for your great customer service and eliminating the stress out of a potentially stressful situation.

Yours very truly,

Elizabeth K. Langenberger


I wanted to let you know that the gentleman that you sent over to our shop to install the overhead door between our two warehouses was a MACHINE! He worked so hard and so efficiently, we were all amazed at his skill and his fortitude. I can tell you, he is definitely an asset to your organization.

Robin McConnell - Art of Display